Heating & cooling

Heating & cooling concern?

Share what you hear or feel, when it happens, and whether warning lights are present. Staff review the facts before recommending a next step.

Structured details before the callback

Helpful details to include

Grinding, squealing, pulling, vibration, a soft pedal or steering looseness.

At low speed, highway speed, while braking, turning or travelling over bumps.

Share the exact dashboard symbol or message and when it first appeared.

Year, make, model and approximate kilometres help staff prepare.

Mention recent tire, brake, steering or suspension service if relevant.

Tell staff if stopping or steering has changed or the vehicle feels unsafe.

Safety comes first

If the vehicle may be unsafe to stop or steer, stop driving when it is safe and contact appropriate roadside or emergency help.