Collect less
Request only details needed to route and follow up. VIN and plate remain optional and protected.
Privacy
Privacy, in plain language
Collect less, store privately, retain intentionally, and audit sensitive access.
Private by default
Customer-provided images belong in private object storage with authorization on every read.
Defined retention
Records and attachments require approved retention and deletion rules before real-business launch.
Traceable access
Staff access, exports, transitions, AI generations, and sensitive file delivery are auditable.