FAQ
Frequently asked questions
Approved answers explain requests, boundaries, privacy, inventory, and human review.
Does a request confirm an appointment?
No. It places a request in the review queue. Staff must verify capacity, details, and timing before proposing or confirming anything.
Can the AI diagnose a warning light?
No. It can organize the words you provide and flag urgent language, but it cannot diagnose, certify safety, or recommend that a vehicle is safe to drive.
Does a vehicle request hold the vehicle?
No. Published inventory may change. A vehicle question or test-drive request creates no hold, reservation, price guarantee, or finance decision.
Will I receive an instant trade-in value?
No. MotorIntake AI does not produce AI valuations. A qualified staff member may review facts, request more information, or arrange an inspection.
Are photos required?
No. Photos are optional. If private storage is unavailable, the text request remains available and staff can request images later through an approved channel.